The latest service enhancement involved training on handling of wheelchair and stretcher passengers by the instructors of the St. John Ambulance Service, who imparted specialized skills to the airline’s airport staff through a four-day training program, to further enhance safety and comfort of elderly passengers and passengers requiring special assistance.

SriLankan Airlines, General Manager Airport and Ground Services Bandula Weragama said: “We at SriLankan Airlines are constantly seeking more ways to enhance the skills of our staff, in order to delight all our customers even more. We remain steadfast in our commitment to provide the finest levels of service to our valued passengers, especially as our volumes of traffic at BIA increase, growing year on year due to the steady growth in tourist arrivals and larger numbers of Sri Lankans travelling overseas.”